Australia Shipping Terms & Guide
This policy was last updated on Feb 27, 2026
Introduction
Our shipping term outlines our fulfillment and shipping process. JimnyHype is operate and based in Brisbane, Queensland, Australia. All orders are shipped from our Brisbane warehouse. All prices displayed on our website is in Australian Dollar (AUD).
For orders shipped outside of Australia, please refer to our International Shipping Terms & Guide for comprehensive details on global shipping options, estimated delivery times, duties and taxes, and other important considerations. This guide is designed to help you understand the process of international delivery and ensure a smooth shipping experience for orders sent overseas.
If you have enquiry regarding to our products or your order, please don’t hesitate to contact us. By placing an order with us, you agree to be bound by the terms outlined below.
Orders are typically shipped within 1-2 business days. Orders placed on weekends or public holidays will be processed on the following business day. All shipments are fully tracked, and tracking information will be provided once dispatched. We do not ship orders without providing tracking details.
If you are placing a reservation for a product, please refer to our Reservation Policy for additional details regarding timeframe and procedures for reservation orders.
Shipping Terms and Condition
Buyers bear full responsibility for providing accurate delivery addresses and mobile phone numbers. Should any changes to the delivery address be required after checkout, buyers should contact us as soon as possible. Once an order is ready for dispatch, changes to the details cannot be considered valid. In instances where items are undeliverable and/or returned due to unsuccessful delivery or an incorrect delivery address, we reserve the right to charge a re-delivery fee to buyers.
Please note that we are unable to assume responsibility for any delays, losses, or damage to items resulting from Australia Post or courier services, or for changes to delivery addresses after dispatch or errors made by buyers.
Order Update
Once you have placed your order, you will receive the following updates to keep you informed of your order status:
- Order Confirmation: Within minutes of placing your reservation, you will receive a confirmation email with your invoice. This email serves as proof that your order has been successfully reserved.
- Pending Fulfillment: Once the order has been confirmed, your order will be immediate updated to “Pending Fulfillment.” If you have an account with us, you can check this status in your order history. Orders typically will be dispatched from our Brisbane warehouse on the next business day.
- Dispatch Ready: Your order has been fulfilled and is either on its way to shipping or waiting for courier collection. If you have an account with us, you can check this status in your order history.
- Shipping Notification: When your order has been dispatched, you will receive a notification email with tracking details so you can follow the delivery process. The order status in your account will be updated to “Shipped”.
Shipping Information
We offer multiple shipping options to accommodate different parcel sizes, service and product requirements. The availability of each shipping method depends on package dimensions. The details below provide a general understanding with each shipping method.
Shipping Method
| Shipping Method | Eligibility | Courier | Delivery Type | Po Box | Notes |
| Free Regular Shipping | Orders over $200 only | Most cost-efficient | Authority to Leave (ATL) | Available for parcels under 105 cm in length only | Cheapest available method. No signature. May be left unattended. |
| Australia Post – REGULAR POST | All parcels under 105 cm in length | Australia Post | Authority to Leave (ATL) or Signature Require | Available | Parcels will be left in a safe place by default. Please leave an order note if a signature is required. |
| Australia Post – EXPRESS POST | All parcels under 105 cm in length | Australia Post | Authority to Leave (ATL) or Signature Require | Available | Parcels will be left in a safe place by default. Please leave an order note if a signature is required. |
| Standard Shipping – Contain Oversized | Orders includes products over 105 cm in length | Courier Please, Australia Post | Authority to Leave (ATL) or Signature Require | Available for parcels under 105 cm in length only | For orders containing multiple parcels, smaller items may be shipped via Australia Post, while oversized parcels will be delivered by an alternative courier such as Couriers Please. Please note that express shipping is not available for oversized packages. |
We are continuously working to expand our shipping options to better meet the needs of our customers. While we make every effort to pass on your delivery instructions to the courier, please note that we cannot be held responsible for any deviations from the courier’s standard delivery procedures.
Shipping Timeframe
Delivery timeframes are dependent on the weight, size, and location of delivery. Please refer to the following general delivery timeframes:
| Delivery Location | Timeframe |
| Metro NSW, VIC, QLD | 2-5 business days |
| Regional NSW, VIC, QLD | 4-7 business days |
| ACT | 3-7 business days |
| WA | 7-16 business days |
| SA | 4-10 business days |
| TAS | 6-12 business days |
| NT | 8-16 business days |
Pricing Accuracy Disclaimer
While we make every effort to ensure all pricing on our website is accurate, we reserve the right to correct any errors arising from system glitches, technical issues, or typographical mistakes. In the event that an item or shipping cost is listed at an incorrect price, we may cancel the order, request payment of the correct amount prior to dispatch, or provide a full refund where applicable.
If you have any questions before placing your order, please feel free to contact us, we are happy to help.