Shipping Terms

JimnyHype is operate and based in Brisbane, Queensland, Australia. If you have enquiry regarding to our products or your order, please don’t hesitate to contact us or send us an email to info@jimnyhype.com. We will response within 2 business days. By placing an order with us, you agree to be bound by the terms and conditions outlined below.

Shipping and Handling Times

All of our products are stocked in our Brisbane, Queensland warehouse, unless otherwise stated. Orders typically will be dispatched from our Brisbane warehouse on the next business day after payment is cleared and the order is placed. However, in some cases, it may take up to 3 business days.

Once dispatched, you will receive a unique tracking number to monitor the progress of your order. We highly recommend creating an account with us for easier tracking of your items. If you have not received tracking details within 5 business days, please contact us immediately.

Australia Wide Shipping

Upon placing your order, we will dispatch your items via the best available option, utilizing a range of carriers. Presently, we only offer standard shipping, and all deliveries will be authorized to be left in a secure location on your premises. If you prefer not to leave items unattended, we recommend utilizing a workplace address for delivery. We are continuously working on providing additional shipping options to accommodate customers with varying requirements.

Our primary shipping provider is Australia Post, unless the order contains oversized items. We dispatch orders through Australia Post on a daily basis. Please be aware that some couriers may have irregular pickup schedules, courier option not express; longer delivery possible. While we will pass on your delivery instructions to the courier, we cannot be held responsible for any deviation from their delivery protocol.

Delivery timeframes are dependent on the weight, size, and location of delivery. Please refer to the following general delivery timeframes:

Domestic estimate delivery timeframe:

Delivery LocationTime Frame
Metro NSW, VIC, QLD2-5 business days
Regional NSW, VIC, QLD4-7 business days
ACT3-7 business days
WA10-16 business days
SA4-10 business days
TAS6-12 business days
NT8-16 business days
Please note that delivery estimates should be used as a general guide only.

International Shipping

Orders dispatched from our Brisbane warehouse will typically be shipped within 1-3 business days. Upon dispatch, you will receive a unique tracking number, enabling you to track your shipment online. We strongly encourage you to create an account with us, as this facilitates easier tracking of your items. In the event that you have not received tracking detail within 5 business days, please do not hesitate to contact us.

For international buyers, we utilize Standard Shipping via Australia Post for most orders, with the exception of oversize goods that cannot be handled by Australia Post. Please allow 7-20 business days for international delivery from Australia. For additional information on delivery timeframes, please refer to Australia Post International delivery times.

Shipping Terms and Condition

Buyers bear full responsibility for providing accurate delivery addresses and mobile phone numbers. Should any changes to the delivery address be required after checkout, buyers should contact us at info@jimnyhype.com as soon as possible. Once an order is ready for dispatch, changes to the delivery address cannot be considered valid. In instances where items are undeliverable and/or returned due to unsuccessful delivery or an incorrect delivery address, we reserve the right to charge a re-delivery fee to buyers.

Please note that we are unable to assume responsibility for any delays, losses, or damage to items resulting from Australia Post or courier companies, or for changes to delivery addresses after dispatch or errors made by buyers. It should be noted that PO boxes cannot receive bulky items. We strongly recommend that buyers provide a workplace address for delivery of large and bulky items.

For international orders, any duties and taxes incurred during customs clearance are the responsibility of the purchaser. Failure to receive an order due to refusal to pay duties and taxes will result in an inability to refund the order.