Affiliate Program FAQ

What is your affiliate program?

Our affiliate program allows you to earn commissions by promoting our products/services. You’ll receive a unique tracking link, and when someone makes a purchase through your link, you earn a commission.

Do I need a certain number of followers to join?

No. We don’t require a minimum following or audience size. Anyone is welcome to join our affiliate program.

How do I join the affiliate program?

Simply sign up through our affiliate registration page, fill in your details, and wait for approval. Once approved, you’ll get access to your dashboard and tracking links.

Is it free to join?

Yes, joining our affiliate program is completely free. There are no hidden fees or upfront costs.

Do you offer free products or samples to affiliates?

No. We do not provide free products or samples to new affiliates, regardless of audience size or reach.

Can I request products before promoting?

Unfortunately, no. As a small business with limited margins, we’re unable to send products upfront or fulfill product requests before any promotion takes place.

Do affiliates ever receive free products?

In some cases, yes. Affiliates who consistently support and share our products may occasionally receive gifts or new items at our discretion as a token of appreciation. These are not guaranteed and cannot be requested.

How does the affiliate program work?

You can share our products using your unique affiliate link. If your promotion leads to a sale, you’ll earn a commission as a thank-you for supporting and sharing our brand.

You can find your unique tracking link in your affiliate dashboard under the “Profile” tab. Additionally, once you’re logged into your affiliate account, you’ll see a “Copy Referral Link” button on any product page, allowing you to quickly generate and share a referral link for that specific product.

Do I need to generate sales to stay in the program?

No. There’s no requirement to generate results to remain in the program. However, commissions are only earned when your promotion results in sales.

How much commission can I earn?

Commission rates vary depending on the product/service. You can earn from 2% and up to 5% per sale. Full commission details are available in our Affiliate Commission Rate Plan once you partnered with us.

How are commissions calculated?

Commissions are calculated based on the net sale amount of each order, which excludes GST, shipping costs, discounts, and returns. This means you will only earn commission on the actual product value purchased, and not on any additional charges such as shipping fees or GST.

When and how do I get paid?

You may request a payout once their eligible commissions have passed the 45-day period. Payment requests must be submitted through the Affiliate Payment Request Application.

What is not allowed in the affiliate program?

Affiliates are not allowed to use spam, false advertising, trademark bidding (if applicable), or any unethical marketing practices. Violations may result in account termination.

Who can I contact for support?

If you have any questions, you can contact our affiliate support team through our Affiliate Support Enquiry.